1. Orders received before 12:00 PM eastern will usually be shipped the same working day. Orders placed on a weekend or major holiday will ship the next working day. UPS Ground Delivery Schedule
2. Holiday Rush - To treat all of are customers fairly, orders are processed in order received. Although every effort is made to prioritize shipments, we cannot guarantee same or next business day shipping during the busy holiday season. (Nov.-Jan.)
3. In the event that your order can not be shipped due to credit card address verification, insufficient funds, missing or incorrect card numbers etc. you will be notified via e-mail or by phone.
4. Once you have placed your order, order details will be sent to you instantly via email.
5. Tracking numbers are sent automatically via e-mail, usually within 24 hours after order has been shipped. Note: Your email address must be correct and your email account must not have any Spam blocking software installed.
Although this web site offers stock monitoring and alerts the customer if an item is out of stock, this is not always 100% timely accurate due to data entry etc. In the event that we are out of stock on an item, you will be notified via email or telephone. All orders over 30 days old are automatically canceled unless agreement is made between customer and us.
We are not responsible at any time for incorrect address information or products ordered. Please be sure to check your order email confirmation closely. If you have found that you made an error, contact us immediately using our Contact Form.
Orders cannot be canceled once placed. Cancellations are only accepted if item or items ordered are out of stock and on backorder. Your backorder is not considered canceled until you receive email confirmation with a cancellation number from us. We reserve the right to refuse any order placed on this site.
Customers are responsible for shipping charges for refused or undeliverable shipments for reasons beyond the control of Carrier. There also will be a 10% restocking fee that applies.